The Role of Change Management in a Cloud Migration
By CloudFort Engineering on June 15, 2024
Culture Over Technology
Moving an organization from the desktop-heavy Microsoft Office suite to the cloud-native Google Workspace is a massive cultural shift. Users are used to opening Outlook; now they open Chrome.
Effective change management involves identifying 'Google Guides'—power users in each department who receive early training. These guides act as a first line of support for their peers on Day 1. Furthermore, providing quick 2-minute video tutorials on 'How to schedule a meeting in Google Calendar' is far more effective than a 50-page PDF manual.